Question 1

Can I cut the Vistelle panel to size?

Accepted Answer

Absolutely! It can be cut down and worked using general power tools. It can also be cut for plug sockets, shower valves etc. Download the fitting instructions from here for further details and helpful advice.

Question 2

Can I use Vistelle behind my kitchen hob?

Accepted Answer

Yes, it can be installed behind an electric, ceramic or induction hob however we advise that a distance of at least 50mm is required between the hob and the Vistelle panel. Also additional protection is recommended directly behind hobs to avoid damage to the panels caused by direct contact with hot pans; We recommend the use of our aluminum or colour matched glass hob protector (available in our web store).
 
Please note: Vistelle is NOT suitable for installation behind a gas hob.

Question 3

Can I install the product over my existing tiles?

Accepted Answer

Yes! Just ensure that the surface is as flat as possible and free of any dust or debris.

Question 4

Can I bend the panel to create a curve?

Accepted Answer

No. The product needs to be installed on a flat substrate.

Question 5

My coverage area is larger than the panels shown on your website; do you manufacture wider / taller panels?

Accepted Answer

Unfortunately we only manufacture the panels in the sizes indicated, however you can install multiple panels next to one another; See the fitting instructions for further information.​

Question 6

How does Vistelle compare against glass for wear?

Accepted Answer

Vistelle is a unique patented product that has 20x the impact resistance of standard glass and has a hardness of 6H making it a perfect choice for scratch and wear resistance.
 
Click here for a Vistelle vs Glass comparison

Question 7

Can I use coloured silicone when installing Vistelle?

Accepted Answer

Yes, but it must be neutral cure. Check out our web store for colour matched neutral cure silicone options.

Question 8

Does the wall have to be painted prior to installing Vistelle panel?

Accepted Answer

Yes, walls should be sealed or painted otherwise the silicone or tape may not adhere sufficiently.

Question 9

Can Vistelle be installed externally?

Accepted Answer

No, Vistelle is for internal applications only.

Question 10

Are expansion gaps required when installing Vistelle?

Accepted Answer

Yes, a minimum of 4mm expansion gap is required when Vistelle panels are joined and where panels meet a bench top, cupboard, wall or other solid surface.

Question 11

Should Vistelle be installed on horizontal surfaces?

Accepted Answer

No, Vistelle is designed for vertical applications only. Warranty is void if installed in horizontal applications.

Question 12

How is best to clean Vistelle?

Accepted Answer

Use warm soapy water and a soft microfibre cloth.

Question 13

When do I removed Vistelle's protective film?

Accepted Answer

On kitchen and bath panels, remove the rear film just prior to applying the silicone and tape. For all panels, remove the protective film on the face (clear) side once the installation is complete, not beforehand.

Question 14

Can the Vistelle glass cooktop splashback be drilled or cut?

Accepted Answer

No.

Question 15

Can I remove a scratch from Vistelle?

Accepted Answer

Vistelle panels feature a hard coating on the surface, which make them harder to scratch. If these panels are scratched however, repair is generally not possible.

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